How many tickets are open?
Count tickets whose status is OPEN. Return that total as b1.
C06 / NATIVE LEARNING PATH
A small queue, a clear calculation.
How many open tickets are urgent?
Count tickets whose status is OPEN and priority is URGENT. Return that subset as b2.
The native path
HTTP Request fetches JSON. Split Out turns rows into ticket items. Filter keeps the requested tickets. Summarize Count returns the total. Edit Fields maps the computed Count field directly to Number fields b1 or b2.
The fixed practice has eight tickets, five open tickets and two urgent open tickets. Personal totals differ. Practice is untimed, and preparing your native workflow before fetching personal data is allowed.